DrayTEL Business Broadband Packages

DrayTEL's combined broadband and SIP packages are designed to provide our customers with a comprehensive VoIP solution which includes a UK telephone number, call plan and a 5 channel SIP trunk.

With a conventional ADSL line, in order to route calls to the VoIP gateway (DrayTEL server), your traffic goes firstly to your own ISP and then via any number of other public networks/ISPs before eventually getting to the server. Each of these 'hops' introduces delays and each part of the route is subject to its own congestion or packet loss - the reliability and quality of the call depends on many different company's networks and general Internet congestion, factors which are completely out of your control. Your voice traffic is competing for bandwidth with every other Internet user. These factors can contribute to variable call quality and also effects such as jitter and packet loss.

By using DrayTEL's DSL Trunk, we provide not only a resilient DSL line with no contention but a direct route back to the DrayTEL service. Your voice traffic passes through our private network and does not share bandwidth with any non-voice traffic or pass over any other public networks at any point. This ensures the very best call quality, as well as increased security. Your voice traffic is not competing with any non-voice traffic and not delayed by multiple network hops.

	DrayTEL DSL for Voice Plus	DrayTEL DSL for Voice Pro
Monthly Fee	£49.99	£59.99
Setup Fee	£40.00	£40.00
Max Download / Upload***	24Mbps / 1.3Mbps	2.5Mbps / 2.5Mbps
SIP trunk included?	5 channels	5 channels
Price for additional 5 channels	+£10 / month	+£10 / month
Maximum SIP channels	402	802
Included minutes?*	2500 UK Landline / 50 UK Mobile	2500 UK Landline / 50 UK Mobile
Telephone number included?	1	1
Additional UK Geographic number	£2.99 / month	£2.99 / month
"One-hop" to DrayTEL VoIP network	Yes	Yes
Min Contract term	6 months	6 months
Static IP	1	1, up to 16****
Contention	1:1	1:1
Business VLAN	Yes	Yes
Can connect to backup SIP providers?	Yes	Yes

What's included

• Inclusive 2500 UK Landline minutes
• Inclusive 50 UK Mobile minutes
• Inclusive 5 channel SIP Trunk
• UK geographic telephone number

Features

• 1:1 contention
• Prioritised network traffic**
• Add additional IP addresses
• Increase the number of SIP trunks required

Benefits

• Reliable broadband service
• No need to contend with heavy traffic
• Minimum 6 month rolling contract
• Scalable service - Increase call capacity as your business grows
• 1 hop network
• Uncontended service
• Can connect to backup SIP providers

You can add a DrayTEL DSL Trunk to any regular analogue line (just like regular ADSL service) so if you don't have a suitable analogue line already we can also arrange for a new analogue line to be put in (subject to additional installation and rental costs).

You can also use DrayTEL's DSL trunks for regular non-voice data, in which case that traffic is separated from your voice traffic at the first gateway and passed via the regular public Internet and not carried across our voice network so that it does not affect your voice call quality. If you do wish to use the DSL trunk line for regular data like that, we recommend you use a router or PBX which supports 'QoS' (Quality of Service assurance - a method of giving voice traffic priority) in order that the DSL line itself is managed effectively. Of course, for the very best voice call quality, use the DSL Trunk only for voice traffic.