Access to Emergency Services (999) is available via DrayTEL for UK based customers, users must register to access this service. DrayTEL is not available in the event of power loss, unless your VoIP device runs on battery power or you have a UPS (battery backup system).
Register your UK address for FREE access to 999 emergency calls.
Before users can access emergency services, they must register a UK address for their UK 01/02 geographic number and agree to the terms and conditions of the service.
Dialling 999 will connect users to emergency call centre operators, who will handle the call and put it through to the appropriate emergency services agency:
When making calls to emergency services, the number must be assigned as your caller id so that emergency services can best deal with your call.
It is important that your address details are accurate and kept up to date, to help with the emergency service response.
Please note that service outages prevent Emergency calling access. It is important that all users of the VoIP service are aware of this and we suggest appropriate alternative access is in place.
Log into your DrayTEL account and register your UK address details now!